Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-damage-assessment.dentrepair-talk.com (hereafter referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data and Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover external sites or services accessed through links provided on our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides our interactions with users when:

  • You sign up to use our applications or services and become an authorized user.
  • You visit our websites linked to this policy.
  • We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect a range of personal information, including:

  • Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, email addresses, and profile preferences.
  • Payment Information: Credit card numbers, billing addresses, and other financial data required for transactions on our platform.
  • Financial Information: Records of purchases, payment history, and financial transaction details.
  • Purchase Information: Products or services you have acquired from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile phone numbers for the purpose of delivering content and services tailored to your device.
  • Location Data: Geographic information about users, usually obtained from mobile devices or web browsers, used for location-based services.
  • Feedback: Comments, suggestions, reviews, or ratings you provide us to enhance our products and services.
  • Social Media Information: Data collected from social media platforms when users choose to connect their accounts with ours, including public posts, shares, and likes related to our content.
  • Product Information: Details about the products or services we offer, such as browsing history, product preferences, and purchase behavior.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), analytics tools, third-party integrations, and direct interactions with our customer support team. Additionally, some personal data may be provided to us by third parties, bound by their own privacy policies.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These cookies are essential for the basic functions of our site, such as allowing users to navigate through pages without re-entering login credentials.
  • Preference Cookies: Used to remember user preferences, such as language settings and display options, ensuring a personalized experience.
  • Analytics Cookies: Tracking user behavior on our website helps us understand user interactions, enabling us to improve our services and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected, which may include:

  • Processing transactions and providing requested services.
  • Maintaining user accounts and delivering personalized experiences.
  • Complying with legal obligations and regulatory requirements.
  • Conducting analytics and improving our platform’s performance.

Once the purpose of data collection is fulfilled or when no longer required by law, we delete or anonymize the personal data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Employing industry-standard encryption protocols for secure data transmission and storage.
  • Engaging trusted third-party service providers who maintain strict data protection practices to process personal data on our behalf.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we comply with all applicable laws regarding data protection for minors.

Your Rights

Depending on your jurisdiction, you may have specific rights concerning your personal data, including:

  • Access to your data and information about how it is processed.
  • Request rectification or erasure of inaccurate or incomplete personal data.
  • Restrict or object to the processing of your data for certain purposes.
  • Data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.
  • File appeals or complaints with relevant supervisory authorities regarding our handling of personal data.

To exercise these rights or for data-related inquiries, please contact our privacy team using the details provided in the “Contact Information” section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for access to your personal data, consent withdrawals, or if you have concerns about this Privacy Policy, please contact us:

We are committed to handling your personal information with utmost care and transparency. By using our services, you agree to the terms outlined in this Privacy Policy.